The establishment of an abbreviated dialing program for locating underground utilities has been in the works well before its official acceptance in the year 2005. In the United States, the Pipeline Safety Improvement Act of 2002 already required all utility services to have abbreviated numbers, but it was only three years later that the 3-digit number, 811 was established as the universal number for the 71 regional services that covered the location of utilities such as gas pipes and water mains. Before 2005, the United States Federal Communications Commission (FCC) or any other commission or agency, had yet to assign the use of 811 to anything. At some point, calling 811 would actually reroute you to a 911 emergency call, but that practice has long been discontinued. The reason behind the FCC’s move was to ensure that regular people could have an easy way to call their local utility services before starting a project that required excavation. Since many water mains, electric cables an...
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